eBay had a strong third quarter enabling
$52 billion of commerce volume, up 21%. Revenue was up 14% and non-GAAP EPS was
up 17%. Both, PayPal and eBay marketplaces saw double-digit growth in new users
and eBay continues to lead in mobile with 36% of new customers in the quarter
acquired via mobile.
Reiterate
eBay’s strengths and opportunities.
First, with technology accelerating
change in how consumers shop, eBay has a bigger addressable market, the $10
trillion commerce market. As the management shared at their Analyst Day, by
2015, the company expects to enable 300 billion in commerce volume, up from 175
billion in 2012, and the company is well on its way with trailing 12-month
commerce volume up 20% and now reaching 200 billion.
Second, eBay’s core businesses are
strong. The company has proven models for monetization, and has built a
powerful set of technology and innovation capabilities. Third, global commerce
platforms, technology assets, and innovation capabilities strongly positions eBay’s
to lead and compete in the four emerging commerce battlegrounds, mobile, local,
global, and data.
The company is a mobile commerce leader
both at PayPal and eBay and continues to expect that each will do $20 billion
of mobile volume this year. eBay is innovating in local with new experiences
such as eBay Now, buy online pick up in store, and PayPal Check-In and Order
Ahead. The company is leveraging its cross-border trade advantages in new
markets such as Russia and Brazil, and enabling merchants in China to grow by
reaching consumers worldwide.
eBay’s core businesses are strong, and
over the past 12 months, have enabled over $200 billion in commerce volume for its
merchant, brand, and retail partners. That's more than a 20% increase in what's
been a fairly lackluster macro environment.
PayPal
In Q3, PayPal continued to expand its
footprint, increasing merchant coverage and share of checkout. Finishing the
quarter with 137 million active accounts globally, PayPal added 5 million new
active accounts during the period.
Merchant Services generated strong TPV
growth of 30%, accelerating 1 point from Q2 and representing almost $31 billion
payment volume. Penetration on eBay increased to 78% accelerating 100 basis
points from the prior quarter.
PayPal rolled out significant
enhancements to its mobile app in Q3. With the updated app, consumers can now
check in and pay with their PayPal digital wallet at thousands of retail
locations in the U.S., Canada, U.K., and Australia. Consumers can also order
ahead at participating restaurants or pay for their meal via mobile without
having to wait for the check in the U.S. and Australia. In the U.S. alone,
PayPal mobile users can now order ahead at almost 9,000 restaurants.
eBay believes its pending acquisition of
Braintree will help accelerate PayPal's global leadership in mobile payments.
Braintree is powering the next generation of leading online and mobile first
startups. Braintree will also strengthen PayPal's commitment on supporting
developers who are creating innovative solutions for the next generation of
commerce startups.
PayPal also expanded its geographic
reach in Q3 launching domestically in Russia. In the first two weeks after
launch, 2,000 Russian merchants applied for Russian PayPal merchant accounts,
and PayPal already has 1 million active accounts in Russia.
PayPal continues to innovate at
point-of-sale announcing Beacon in Q3. PayPal Beacon, which utilizes Bluetooth
low energy technology, is simple for merchants to use with existing
point-of-sale systems. Beacon will enable consumers to easily pay at their
favorite stores handsfree without having to open their PayPal app or take out
their smartphone. It's another way PayPal is reinventing the shopping
experience.
Marketplaces
Marketplaces had a strong quarter with
net revenues of $2 billion, up 12% on an FX neutral basis. Revenue growth was
driven by 12% growth on an FX neutral basis for both transactions and marketing
services and other.
Active users grew 14%, FX neutral
non-vehicle GMV grew 12% driven primarily by improvements in mobile and the
customer experience. Geographically eBay saw the EU and Korea stabilize in the
quarter but experienced deterioration in the U.S. e-commerce market.
Transaction take rate excluding vehicles and StubHub was roughly flat with last
year and marketplaces segment margin was 38.9% in the quarter, down 10 bps from
last year primarily due to investments in trust and technology, partially
offset by the OpEx leverage.
eBay
Enterprise
In Q3, eBay Enterprise grew same-store
sales 13% for its retail customers, and eBay Enterprise continued to evolve its
omnichannel capabilities and solutions. At its customer summit in September,
eBay Enterprise announced a new suite of Commerce Technologies including its
recently launched platform. These technologies were deployed in Q3 to another
four brands and Sony went live with its online store in North America last
week.
eBay Enterprise has also partnered with
PayPal to pilot a free two-day shipping program with nine retailers. Launched
earlier this month, initial results are strong, showing increased share of
checkout and sharp uptakes in conversion. Share of checkout is significantly
greater than competing offers on sites where both exist. This is a great
example of how eBay can leverage its portfolio to deliver compelling offers and
experiences to merchants and consumers.
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